We understand that travel plans can change. Our cancellation policy is simple and transparent:
Free cancellation with a full refund is available if you cancel your trip more than 48 hours before the scheduled start date.
For cancellations made within 48 hours of the trip start date, 2% of the booking amount will be retained as a cancellation fee.
Any approved refund will be processed through the original payment method whenever possible.
If you wish to postpone your trip instead of canceling, we will do our best to accommodate your new travel dates.
If Hiking Friends Travel Nepal cancels your trip due to unforeseen circumstances such as natural disasters, government restrictions, safety concerns, transportation disruptions, or other reasons beyond our control, you will have the following options:
A full refund of all payments made, or
Postpone your trip to a future date without any additional charges, subject to availability.
For any cancellation, postponement, or date change requests, please contact our team as soon as possible.